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  • 8 Steps to a Cleaner Facility, Part 2

    Posted on December 12th, 2011 Patricia No comments

    Make cleanup as easy as possible for your members. Posting signs is a simple way to do this. “Make sure everything is clearly marked so the members know exactly where you want them to put the dirty towels,” says Glassford.

    Make feedback easy. “Complaints are opportunities for you to improve,” says Glassford. Maintaining two-way communication between members and management about cleanliness is important. Suggestions enable you to better your facility while satisfying your customers. Put suggestion boxes in locker rooms and at the front desk, or set up a comment phone line. “We installed a button on our phone system so members can leave their comments about cleanliness in a voice mail box,” says Glassford. “We check it twice a day so we can address member problems immediately.”

    Surveys can also be used to gather comments. They allow members to voice their opinion on cleanliness issues, as well as let management ask specific questions. Surveys can be issued to members at the facility, by mail, by telephone or via the Internet.

    Use newspapers to clean glass. Use materials that get the job done, even if they aren’t found in the cleaning aisle. Medina says that newspapers, for example, are better than paper towels for cleaning mirrors. “The graphite from the paper polishes them,” Medina claims. It leaves mirrors streak-free, but it also leaves smudges on walls, so be careful!

    Use mouthwash in the showers. Everyone can attest that locker rooms are a problem in any facility — not just because they breed so many germs, but because no one wants to clean them. However, they are perhaps the most important area to keep clean. “When I walk into a gym, all I have to see is their locker room and I can tell you if the rest of their gym will be clean,” says Medina. Bleach is often used to kill germs, but using too much can make your lockers smell just as unpleasant as if they were dirty.

    Medina suggests a mixture of bleach and mint mouthwash to make the locker room smell pleasant. “We mix a two-to-one ratio of bleach and mint mouthwash and then spray it in our showers,” he says. “We let it set there a while, do other work, and then hose it off.”

    Putting it all together

    Once you apply these eight steps to your cleaning checklist, you can keep your facility in good, clean shape. Your members may thank you for it by remaining loyal and even spreading the word to prospective members.

    Jill Higgins resides in Lansing, Mich., and has written special interest articles for several medical publications. She is a recent graduate of Michigan State University, an aspiring poet and a fitness enthusiast.

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